Please make your problem our problem.
We're problem solvers. Each week companies throughout the country call us and say, “Help! We need a label that won't fade in the sun” or “Can you produce a label that peels off a product that's been exposed to extremely hot temperatures?” and “The labels we're using keep popping off the plastic vials that hold our products.” And when they do, we spring into action.

Testing 1...2...3
There are thousands of different types of materials and adhesives available. It's our business to understand how these materials react to different applications. We dedicate countless hours year round to testing materials. This ensures that we offer you the product best suited for your application. 

Sometimes we receive specifications for a label manufactured so long ago that the materials are cost prohibitive or no longer available. This doesn't mean we can't help you. It just means that we'll suggest newer materials designed to achieve the same results — often for much less money. 

Smart Shopping = Savings
Occasionally customers say, “You sure ask a lot of questions!” The reason? The more we know about your label needs, the easier it will be for us to save you time, money and headaches.

For example, let's say that your ongoing label requirements include a 2-1/4" square label, a 2" square label with rounded corners, and a 3" square label. Maybe these labels were designed by the same artist, but purchased from three different vendors. Now you're almost out of the 2-1/4" label so you call us to reorder.

But instead of just taking the order, we ask you to tell us about the other labels you use. How long will your current supply last you? Is it essential that the 2" square label with rounded corners remain at that size? Or could the label be increased to 2-1/4" without affecting the application? If it's possible to save you money by modifying the size, style or quantity of some of your labels, we'll suggest it.

Creating Error-Free Electronic Files
If you've ever had a printer tell you that your electronic files weren't properly prepared to output to film, you're in good company. Ninety-five percent of the electronic files we receive aren't properly prepared. Seventy percent of the film negatives we receive aren't properly prepared. Technology is advancing so quickly it's difficult for the graphic arts industry — let alone other industries — to learn to use all the hardware and software in the marketplace. In addition, few graphic artists know the difference between preparing art for use on flexographic and rotary presses and lithographic presses.

We want to help. Before you send us any artwork, let us talk to your graphic designer. It slows production and increases costs when you hand over incorrectly trapped files or files missing fonts. We'll work with you over the phone, fax instructions to you or handle the electronic prepress. Whatever it takes, we want your job to run smoothly from start to finish. Ask us for assistance.

Click here for "How To Prepare An Art File"

If You Want It, You've Got It
Want your quote faxed or do you prefer a phone call? Interested in using a reorder form custom-designed for your company? Need a monthly reminder to inventory your supply of labels? We'll gladly accommodate your personal purchasing preferences. 

Have a special shipping request? One customer requests no shipping materials because it speeds up the unpacking process. Others need the label core identified with our UL numbers to simplify inspections from UL officers. When you receive your labels, we want you to feel like you've received a gift you can't wait to open.